Communication Management
February 26
Saturday
duration
11:00 - 18:00
with coffee breaks
Form of study
Offline workshop
cost
₴2500
Communication management is the process of building a real community between customers, employees and business partners through effective communication with your audience. This workshop will provide you with insight into the theory and practice of accurate communication principles.
Program
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Human and Project Management
Motivation issues → Generation gap management → How to work with uncertainty and resistance to change
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Communication and negotiations
Fundamentals of effective communication → Neuroscience: communication perceived by the brain → Effective negotiations → Practice: conflict resolution exercise
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Crisis communication
Crisis scenarios and their solutions → Risk management
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Practice
Analysis of real cases